Product Update
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Walam Updates for Facebook Auto Reply: Better Admin Controls, Cleaner Post Automation, and Stronger User Support
This update improves Walam across three key areas: admin dashboard control, simpler post automation setup, and clearer support communication for both new and restricted users.
Published: 2026-03-11Reading time: 8 min
A cleaner admin dashboard for account and page control
The admin dashboard now separates inactive, expired, and restricted users or pages from active ones. This makes day-to-day management cleaner and reduces noise in the main lists.
Admins can also search by name or ID, reactivate accounts faster, extend plan duration, and remove users or pages from one organized area.
- Separate section for inactive or restricted items
- Search by name and ID
- Reactivate and extend expiry tools
- Delete user and page actions
Simpler post automation setup for page owners
Post automation controls have been simplified so users can turn automation on with less confusion, while keeping the like feature separate for teams that want more granular control.
Labels, ready replies, and form guidance were also refined to make the dashboard easier to understand for non-technical page owners.
- Clearer post automation toggle
- Like remains a separate control
- Improved ready replies
- Cleaner dashboard wording
Safer restriction handling and better recovery
When an admin restricts a page, automation is paused safely without wiping the saved setup. After the restriction is removed, the system is designed to restore the stored automation state instead of forcing the user to rebuild it manually.
At the same time, restricted or inactive users now see a more professional notice with clearer status details and a direct WhatsApp support path.
- Safe pause during page restriction
- Restore automation after restriction removal
- Professional inactive-account notice
- Direct support path via WhatsApp
More professional onboarding for new users
Admins can now control the inbox message sent to every new user and customize the sender name shown in that message. This makes onboarding more consistent with the brand and support process.
It also helps teams provide immediate guidance, support contact details, and a cleaner first impression right after signup.
- Editable new-user inbox message
- Custom sender name
- Built-in support guidance
- Stronger first-contact experience
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